Text messaging is a convenient way to keep in touch with others, including when it is for work. In fact, many companies are jumping into the world of online SMS text messaging. Text messages have exponentially higher open rates than emails at 98% to just 20%. Emails just don’t always equal efficiency.

What is efficient is using online texting from the comfort of your computer to do your marketing. This allows you to attain a broader reach and saves you a lot of time. Let’s delve into what online SMS texting is and how it can boost your business.

What is an Online SMS Texting Service?

Web texting is essentially a line of two-way communication between a computer and a smartphone. From your computer, you can create messages using an app. This will send the message to the cell phone via a short messaging system (SMS).

The option of texting online is enabled by websites known as SMS gateways. It allows you to send out one message or a whole bulk of them.

Benefits of Using Online SMS Texting

Faster Typing

When you type on the phone, you tend to get in fewer words per minute (wpm) than you do when you are typing from a computer’s keyboard. Your keys are more spaced out and feel more natural to use for typing out lengthier messages. You can save yourself time by typing from a computer keyboard and get your messages out faster when you use online SMS messaging.

Avoid Embarrassing Typos

Ever sent a message out to clients or patients and realized it contained a humiliating typo? It is much more likely that you will make a typo on a smartphone than on a desktop or a laptop. Computers have larger screens, so the words you type are easier to read, and you will likely catch silly typos more easily than you would on a cell phone’s screen. Overall, you will appear much more professional and concise when you use online SMS text messaging for your business.

No Autocorrect Fails

Building on that, you won’t have to deal with any crazy autocorrect fails when you utilize an online SMS service. Smartphones are notorious for causing professional messages to sound less-than-professional when autocorrect is enabled. Sure, there might be circumstances in which it is handy, but just one autocorrect mistake can end up costing your business money and clients.

Use More Tools

Online SMS messaging allows you to access and utilize more features and tools than what you get on your smartphone. You will be able to use features that send texts directly from your app, send automated responses, convert emails to SMS before sending them out, send and receive messages in any language you prefer, and access helpful metrics like reply rates. These let you know how your messages are doing and give you more options for customizing your user experience.

Enhanced Customer Service

Your company’s customer service can be enhanced by using online SMS text messaging. You can send messages to your customers a lot faster than you would from a smartphone, and this enables you to be more accurate and effective in your communication. You are also able to track your messages to ensure that they are all getting pushed through.

Better Team Communication

Online SMS messaging is also designed to work for communication between your team. This allows you and your team to set up meetings, get in touch with your staff out in the field, and plan important events. This leaves you with a way to track all of the communication happening between your team, see who has read the messages and quickly respond to messages online.

Send Bulk Messages

Online SMS services allow you to increase your productivity and prospective outreach. You can reach hundreds or even thousands of contacts all at once, which is extremely helpful when you are trying to grow your business and maintain a positive reputation.

Dive Into the Future of Online SMS Messaging

The truth of the matter is that online text messaging is on an upward trend. These systems let you keep track of all messages exchanged and use metrics to check open rates. More businesses are now relying on online text messaging to send out important information, enhancing their ability to keep in touch with clients and co-workers alike as they expand their reach.